Response to your concern

Thank you for taking the time to contact us. We have read your concerns carefully and take what you have raised seriously.

Our patients' experience matters to us, and every concern is handled with care and never dismissed. We want you to feel confident that your case has been given the attention it deserves.

We have reviewed the matter on the basis of the clinical records and the information you provided. A fuller account will follow as soon as the review is complete.

We would be glad to discuss the matter further with you and to arrange a call or an appointment if you wish. You are welcome to contact the clinic and we will be happy to assist you.